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Shipping & Returns

Refund Policy

We understand that sometimes things don't go as planned. If you are not entirely satisfied with your purchase, we're here to help.

  1. Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
  2. Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
  3. Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy

We strive to provide you with the best shipping options available, ensuring that you receive your purchases as quickly as possible.

  1. Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
  2. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and chosen shipping method.
  3. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  4. Customs, Duties, and Taxes: Ryobi Press Parts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  5. Damages: Ryobi Press Parts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.